Emma Bridgewater | Factory Tour by Emma Bridgewater

About Emma Bridgewater | Factory Tour

Meet the jigger, jollier, fettlers, casters and decorators who's traditional skills and craftsmanship go into creating every beautiful piece of handmade and hand decorated Emma Bridgewater pottery. Advanced Booking Required Available every weekday at 10am PS12 per ticket Tour lasts 1 hour Please arrive 15 minutes before the your booked tour time. We're sorry but we are not able to take late comers onto the factory once the tour has begun. Suitable for children aged 5 and over only (we're sorry but for health and safety reasons, the tour is not suitable for babes-in-arms, slings, carriers or pushchairs) Wheelchair accessible - due to the layout of our Victorian Factory we can welcome one wheelchair user per tour. Read more about access information. Maximum of 10 people per tour for health & safety reasons. If the date you are interested in is "greyed-out" this means that date is fully booked so please select an alternative. We are pleased to offer a free carer ticket for any customer requiring a companion to enable them to visit us. Carers tickets can be booked by emailing [email protected]. To ensure your Carers Ticket is allocated, please email us at the time of booking your tickets. Read our Help Article for full details. Please note that any bookings required within 24 hours of ordering must be placed before 2pm. Any orders placed after 2pm cannot be fulfilled as we need to prepare schedules for the coming day. We're not able to store suitcases or rucksacks or any customer luggage while you are visiting the factory due to lack of space and security risks. We advise leaving luggage either in your vehicle or at your hotel reception. While you're at it, why not book an Afternoon Tea Experience Day in our Stoke cafe!

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Emma Bridgewater International Delivery Information

UK Standard
Order value Under £50 - £5.00
Order value Over £50 - FREE
UK Next Day
Order value Under £150 - £7.95
Order value Over £150 - FREE
Europe (5-10 days):
Orders £0.00 to £149.99 - £30
Orders over £150 - £43
USA/Canada (5-10 days):
Orders £0.00 to £124.99 - £20
Orders over £125 - £10
Australia/New Zealand (Within 2 weeks):
Orders £0.00 to £99.99 - £35
Orders over £100 - £45
Rest of World (10-14 days):
Orders £0.00 to £49.99 - £37.50
Orders £50 - £149.99 - £50
Orders over £150 - £75

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Emma Bridgewater is a British pottery brand that has been making hand-decorated earthenware in Stoke-on-Trent since 1985. The distinctive spongeware dots, bold lettering, and cheerful hand-painted designs have made Emma Bridgewater one of the most recognisable names in British ceramics, and the brand ships its products internationally to customers who love the look and feel of something genuinely made by hand in England.

The core range covers mugs, plates, bowls, storage jars, and teapots, with a huge variety of designs from seasonal patterns to personalised pieces with names or initials. Personalised mugs and storage jars are among the most popular gift items — every piece is individually decorated at the Stoke-on-Trent factory, so lead times for personalised orders are slightly longer than standard stock. Emma Bridgewater also produces a children's range, an annual Christmas collection (which sells out quickly each year), and a selection of textiles and kitchen accessories that complement the pottery. For anyone looking for an authentic piece of British craftsmanship to send as a gift or keep for themselves, Emma Bridgewater is hard to beat.